body.ivp-ticket-detail{--td-navy:#0b2342;--td-blue:#176de0;--td-red:#ed1748;--td-line:#dce6f2;--td-muted:#718198;background:#f5f8fc!important;font-family:IRANSans,"IRANSansX",Tahoma,Arial,sans-serif!important}
body.ivp-ticket-detail #main-body{padding:28px 0 72px!important;background:#f5f8fc!important}
body.ivp-ticket-detail #main-body>.container{width:calc(100% - 56px)!important;max-width:1440px!important;padding:0!important;margin:0 auto!important}
body.ivp-ticket-detail #main-body .row{margin:0!important}
body.ivp-ticket-detail #main-body .main-content{width:100%!important;max-width:none!important;float:none!important;padding:0!important;margin:0!important;color:var(--td-navy)!important}
body.ivp-ticket-detail #main-body .main-content>*{font-family:inherit!important}
body.ivp-ticket-detail .ivp-ticket-hero{display:block!important;margin:0 0 18px!important;padding:28px 30px 24px!important;border:1px solid #d7e2ef!important;border-radius:24px!important;background:#fff!important;box-shadow:0 12px 36px rgba(26,61,105,.06)!important;text-align:right!important;overflow:hidden!important}
body.ivp-ticket-detail .ivp-ticket-hero:before,body.ivp-ticket-detail .ivp-ticket-hero:after{display:none!important}
body.ivp-ticket-detail .ivp-ticket-hero-top{display:flex!important;align-items:center!important;justify-content:space-between!important;gap:28px!important;margin:0!important;padding:0 0 22px!important;border-bottom:1px solid #e8eef6!important}
body.ivp-ticket-detail .ivp-ticket-hero-copy{min-width:0!important;flex:1 1 auto!important}
body.ivp-ticket-detail .ivp-ticket-kicker{display:block!important;margin:0 0 7px!important;color:var(--td-blue)!important;font-size:11px!important;font-weight:800!important}
body.ivp-ticket-detail .ivp-ticket-hero h1{margin:0!important;color:var(--td-navy)!important;font-size:26px!important;font-weight:900!important;line-height:1.6!important;overflow-wrap:anywhere!important}
body.ivp-ticket-detail .ivp-ticket-hero-copy p{margin:4px 0 0!important;color:var(--td-muted)!important;font-size:12px!important;line-height:1.9!important}
body.ivp-ticket-detail .ivp-ticket-hero-actions{display:flex!important;align-items:center!important;gap:8px!important;flex:0 0 auto!important}
body.ivp-ticket-detail .ivp-ticket-hero-actions a{display:inline-flex!important;align-items:center!important;justify-content:center!important;min-height:42px!important;padding:0 15px!important;border:1px solid #d7e2ef!important;border-radius:12px!important;background:#fff!important;color:#37516f!important;font-size:11px!important;font-weight:800!important;text-decoration:none!important;box-shadow:none!important;transition:.18s ease!important}
body.ivp-ticket-detail .ivp-ticket-hero-actions a:hover{border-color:#a9c7ef!important;background:#f7faff!important;color:var(--td-blue)!important}
body.ivp-ticket-detail .ivp-ticket-hero-actions .ivp-ticket-new{border-color:var(--td-blue)!important;background:var(--td-blue)!important;color:#fff!important}
body.ivp-ticket-detail .ivp-ticket-hero-actions .ivp-ticket-new:hover{background:#0c5fc9!important;color:#fff!important}
body.ivp-ticket-detail .ivp-ticket-hero-actions .ivp-ticket-close{border-color:#f1c6d0!important;color:#c92c50!important;background:#fff!important}
body.ivp-ticket-detail .ivp-ticket-meta{display:flex!important;align-items:stretch!important;gap:0!important;margin:0!important;padding:18px 0 0!important;border:0!important;background:transparent!important}
body.ivp-ticket-detail .ivp-ticket-meta-item{position:relative!important;display:flex!important;align-items:center!important;gap:7px!important;min-width:0!important;flex:0 1 auto!important;padding:0 18px!important;border:0!important;border-left:1px solid #e5ecf4!important;border-radius:0!important;background:transparent!important;box-shadow:none!important}
body.ivp-ticket-detail .ivp-ticket-meta-item:first-child{padding-right:0!important}
body.ivp-ticket-detail .ivp-ticket-meta-item:last-child{border-left:0!important}
body.ivp-ticket-detail .ivp-ticket-meta-item small{margin:0!important;color:#8a9aaf!important;font-size:10px!important;font-weight:600!important;white-space:nowrap!important}
body.ivp-ticket-detail .ivp-ticket-meta-item b{margin:0!important;color:#2d4563!important;font-size:11px!important;font-weight:850!important;white-space:nowrap!important}
body.ivp-ticket-detail .ivp-ticket-meta-item:nth-child(2) b{display:inline-flex!important;align-items:center!important;min-height:28px!important;padding:0 10px!important;border-radius:9px!important;background:#fff3d9!important;color:#9d6500!important}
body.ivp-ticket-detail .ivp-ticket-thread{margin:0 0 18px!important;border:1px solid #d8e3ef!important;border-radius:24px!important;background:#fff!important;box-shadow:0 12px 36px rgba(26,61,105,.05)!important;overflow:hidden!important}
body.ivp-ticket-detail .ivp-ticket-thread-head{display:flex!important;align-items:center!important;justify-content:space-between!important;gap:20px!important;padding:20px 24px!important;border-bottom:1px solid #e6edf5!important;background:#fff!important;text-align:right!important}
body.ivp-ticket-detail .ivp-ticket-thread-head h2{margin:0!important;color:var(--td-navy)!important;font-size:17px!important;font-weight:900!important;line-height:1.6!important}
body.ivp-ticket-detail .ivp-ticket-thread-head p{display:none!important}
body.ivp-ticket-detail .ivp-ticket-message-count{display:inline-flex!important;align-items:center!important;justify-content:center!important;min-width:58px!important;height:30px!important;padding:0 11px!important;border-radius:10px!important;background:#edf4fd!important;color:#44617f!important;font-size:10px!important;font-weight:800!important}
body.ivp-ticket-detail .ivp-ticket-stream{display:flex!important;flex-direction:column!important;gap:14px!important;padding:22px 24px 24px!important;background:#f8fbff!important}
body.ivp-ticket-detail .ivp-ticket-stream .ticket-reply{width:min(88%,900px)!important;margin:0!important;padding:0!important;border:1px solid #dce6f1!important;border-radius:18px!important;background:#fff!important;box-shadow:0 8px 22px rgba(31,68,111,.045)!important;overflow:hidden!important}
body.ivp-ticket-detail .ivp-ticket-stream .ticket-reply.ivp-from-client{margin-left:0!important;margin-right:auto!important;border-right:3px solid var(--td-blue)!important}
body.ivp-ticket-detail .ivp-ticket-stream .ticket-reply.ivp-from-staff{margin-right:0!important;margin-left:auto!important;border-left:3px solid #6aa17c!important;background:#fbfffc!important}
body.ivp-ticket-detail .ticket-reply .date{display:block!important;margin:0!important;padding:0!important;color:#8a99ad!important;font-size:9px!important;font-weight:600!important;direction:ltr!important;text-align:left!important}
body.ivp-ticket-detail .ticket-reply .date:before{display:none!important}
body.ivp-ticket-detail .ticket-reply .user{display:flex!important;align-items:center!important;gap:9px!important;min-height:50px!important;margin:0!important;padding:11px 15px!important;border:0!important;border-bottom:1px solid #edf1f6!important;background:#fff!important;color:#213b59!important;font-size:11px!important;font-weight:850!important;text-align:right!important}
body.ivp-ticket-detail .ticket-reply .user i{display:grid!important;place-items:center!important;width:32px!important;height:32px!important;margin:0!important;border-radius:50%!important;background:#eaf3ff!important;color:var(--td-blue)!important;font-size:14px!important}
body.ivp-ticket-detail .ticket-reply .user .label{margin-right:auto!important;padding:4px 8px!important;border-radius:7px!important;background:#edf3fa!important;color:#64778f!important;font-size:8px!important}
body.ivp-ticket-detail .ticket-reply .message{min-height:0!important;margin:0!important;padding:18px 20px!important;border:0!important;background:transparent!important;color:#253b56!important;font-size:13px!important;line-height:2!important;text-align:right!important;overflow-wrap:anywhere!important}
body.ivp-ticket-detail .ticket-reply .message>p:last-child{margin-bottom:0!important}
body.ivp-ticket-detail .ticket-reply .message-footer{display:flex!important;align-items:center!important;justify-content:space-between!important;gap:14px!important;margin:0!important;padding:10px 16px!important;border:0!important;border-top:1px solid #edf1f6!important;background:#fbfcfe!important;color:#8190a4!important;font-size:9px!important}
body.ivp-ticket-detail .ticket-reply .message-footer .pull-right{float:none!important;margin-right:auto!important}
body.ivp-ticket-detail .ivp-ticket-print-info,body.ivp-ticket-detail .panel.panel-default:not(.ivp-ticket-composer),body.ivp-ticket-detail .sidebar{display:none!important}
body.ivp-ticket-detail .ivp-ticket-composer{margin:0!important;border:1px solid #d8e3ef!important;border-radius:24px!important;background:#fff!important;box-shadow:0 12px 36px rgba(26,61,105,.05)!important;overflow:hidden!important}
body.ivp-ticket-detail .ivp-ticket-composer>.panel-heading{margin:0!important;padding:20px 24px!important;border:0!important;border-bottom:1px solid #e6edf5!important;background:#fff!important}
body.ivp-ticket-detail .ivp-ticket-composer .panel-title{display:grid!important;grid-template-columns:30px auto!important;grid-template-rows:auto auto!important;column-gap:10px!important;align-items:center!important;margin:0!important;color:var(--td-navy)!important;font-size:16px!important;font-weight:900!important;text-align:right!important}
body.ivp-ticket-detail .ivp-ticket-composer .panel-title>i{grid-row:1/3!important;display:grid!important;place-items:center!important;width:30px!important;height:30px!important;border-radius:9px!important;background:#eaf3ff!important;color:var(--td-blue)!important;font-size:12px!important}
body.ivp-ticket-detail .ivp-ticket-composer .panel-title>small{display:block!important;margin:2px 0 0!important;color:#8494a8!important;font-size:10px!important;font-weight:500!important}
body.ivp-ticket-detail .ivp-ticket-composer>.panel-body{padding:22px 24px 24px!important;background:#fff!important}
body.ivp-ticket-detail .ivp-ticket-composer #frmReply{margin:0!important}
body.ivp-ticket-detail .ivp-ticket-identity{display:none!important}
body.ivp-ticket-detail .ivp-ticket-composer .form-group{margin:0 0 16px!important;text-align:right!important}
body.ivp-ticket-detail .ivp-ticket-composer label{display:block!important;margin:0 0 8px!important;color:#3b526e!important;font-size:11px!important;font-weight:800!important}
body.ivp-ticket-detail .ivp-ticket-composer .md-editor{border:1px solid #d8e3ef!important;border-radius:16px!important;background:#fff!important;box-shadow:none!important;overflow:hidden!important}
body.ivp-ticket-detail .ivp-ticket-composer .md-header{display:flex!important;align-items:center!important;gap:4px!important;min-height:44px!important;padding:6px 8px!important;border:0!important;border-bottom:1px solid #e7edf5!important;background:#f7faff!important}
body.ivp-ticket-detail .ivp-ticket-composer .md-header .btn{display:grid!important;place-items:center!important;width:32px!important;height:32px!important;margin:0!important;padding:0!important;border:0!important;border-radius:8px!important;background:transparent!important;color:#657c97!important;box-shadow:none!important}
body.ivp-ticket-detail .ivp-ticket-composer .md-header .btn:hover{background:#e8f1fc!important;color:var(--td-blue)!important}
body.ivp-ticket-detail .ivp-ticket-composer textarea#inputMessage{display:block!important;width:100%!important;min-height:180px!important;margin:0!important;padding:16px 18px!important;border:0!important;border-radius:0!important;background:#fff!important;color:#1e3652!important;font-size:13px!important;line-height:2!important;resize:vertical!important;outline:0!important;box-shadow:none!important;text-align:right!important}
body.ivp-ticket-detail .ivp-ticket-composer .md-footer{padding:7px 12px!important;border:0!important;border-top:1px solid #eef2f6!important;background:#fbfcfe!important;color:#93a0b1!important;font-size:9px!important}
body.ivp-ticket-detail .ivp-ticket-attachments{margin:0 0 16px!important;padding:14px!important;border:1px solid #e1e9f3!important;border-radius:14px!important;background:#f9fbfe!important}
body.ivp-ticket-detail .ivp-ticket-upload{display:flex!important;align-items:center!important;gap:12px!important;margin:0!important;cursor:pointer!important}
body.ivp-ticket-detail .ivp-ticket-upload input[type=file]{position:absolute!important;width:1px!important;height:1px!important;opacity:0!important;pointer-events:none!important}
body.ivp-ticket-detail .ivp-ticket-upload-action{display:inline-flex!important;align-items:center!important;justify-content:center!important;min-width:100px!important;height:38px!important;padding:0 14px!important;border:1px solid #c9d9ec!important;border-radius:10px!important;background:#fff!important;color:var(--td-blue)!important;font-size:10px!important;font-weight:800!important}
body.ivp-ticket-detail .ivp-ticket-upload-name{min-width:0!important;color:#7a8a9e!important;font-size:10px!important;overflow:hidden!important;text-overflow:ellipsis!important;white-space:nowrap!important}
body.ivp-ticket-detail .ivp-ticket-attachments .help-block{margin:8px 0 0!important;color:#91a0b2!important;font-size:9px!important;line-height:1.9!important}
body.ivp-ticket-detail .ivp-ticket-submit{display:flex!important;align-items:center!important;justify-content:flex-start!important;gap:8px!important;margin:0!important;padding-top:4px!important;text-align:right!important}
body.ivp-ticket-detail .ivp-ticket-submit .btn{min-width:112px!important;height:44px!important;margin:0!important;padding:0 18px!important;border-radius:12px!important;font-size:11px!important;font-weight:850!important;box-shadow:none!important}
body.ivp-ticket-detail .ivp-ticket-submit .btn-primary{border-color:var(--td-blue)!important;background:var(--td-blue)!important;color:#fff!important;box-shadow:0 9px 20px rgba(23,109,224,.16)!important}
body.ivp-ticket-detail .ivp-ticket-submit .btn-default{border-color:#d8e3ef!important;background:#fff!important;color:#58708d!important}
body.ivp-ticket-detail .ivp-ticket-composer .panel-collapse,body.ivp-ticket-detail .ivp-ticket-composer .collapse{display:block!important;height:auto!important}
@media(max-width:900px){body.ivp-ticket-detail #main-body>.container{width:calc(100% - 32px)!important}body.ivp-ticket-detail .ivp-ticket-hero-top{align-items:flex-start!important;flex-direction:column!important}body.ivp-ticket-detail .ivp-ticket-meta{flex-wrap:wrap!important;row-gap:12px!important}body.ivp-ticket-detail .ivp-ticket-meta-item{flex:0 0 auto!important}body.ivp-ticket-detail .ivp-ticket-stream .ticket-reply{width:96%!important}}
@media(max-width:640px){body.ivp-ticket-detail #main-body{padding:18px 0 90px!important}body.ivp-ticket-detail #main-body>.container{width:calc(100% - 24px)!important}body.ivp-ticket-detail .ivp-ticket-hero{padding:22px 18px 18px!important;border-radius:19px!important}body.ivp-ticket-detail .ivp-ticket-hero h1{font-size:22px!important}body.ivp-ticket-detail .ivp-ticket-hero-actions{display:grid!important;grid-template-columns:1fr 1fr!important;width:100%!important}body.ivp-ticket-detail .ivp-ticket-hero-actions a{padding:0 10px!important}body.ivp-ticket-detail .ivp-ticket-close{grid-column:1/-1!important}body.ivp-ticket-detail .ivp-ticket-meta{display:grid!important;grid-template-columns:1fr 1fr!important;gap:0!important;padding-top:14px!important}body.ivp-ticket-detail .ivp-ticket-meta-item{padding:10px 0!important;border:0!important;border-bottom:1px solid #edf1f6!important}body.ivp-ticket-detail .ivp-ticket-thread,body.ivp-ticket-detail .ivp-ticket-composer{border-radius:19px!important}body.ivp-ticket-detail .ivp-ticket-thread-head,body.ivp-ticket-detail .ivp-ticket-composer>.panel-heading{padding:17px 18px!important}body.ivp-ticket-detail .ivp-ticket-stream{padding:16px 12px!important}body.ivp-ticket-detail .ivp-ticket-stream .ticket-reply{width:100%!important;border-radius:15px!important}body.ivp-ticket-detail .ticket-reply .message{padding:15px!important}body.ivp-ticket-detail .ivp-ticket-composer>.panel-body{padding:17px 14px 19px!important}body.ivp-ticket-detail .ivp-ticket-submit{display:grid!important;grid-template-columns:1fr 1fr!important}body.ivp-ticket-detail .ivp-ticket-submit .btn{width:100%!important;min-width:0!important}}

body.ivp-ticket-detail #main-body .main-content>.panel:not(.ivp-ticket-composer){display:none!important}
body.ivp-ticket-detail .ivp-ticket-composer .md-header button{font-size:0!important}
body.ivp-ticket-detail .ivp-ticket-composer .md-header button i,body.ivp-ticket-detail .ivp-ticket-composer .md-header button .fa,body.ivp-ticket-detail .ivp-ticket-composer .md-header button .fas,body.ivp-ticket-detail .ivp-ticket-composer .md-header button .far,body.ivp-ticket-detail .ivp-ticket-composer .md-header button .glyphicon{font-size:12px!important}
body.ivp-ticket-detail .ivp-ticket-tool-optional{display:none!important}
body.ivp-ticket-detail .alert-danger{margin:0 0 18px!important;padding:14px 18px!important;border:1px solid #f3ccd5!important;border-radius:14px!important;background:#fff7f9!important;color:#b32d4c!important;font-size:11px!important;box-shadow:none!important}
body.ivp-ticket-detail .alert-danger ul{margin:5px 0 0!important;padding-right:18px!important}

/* Ticket conversation contrast and identity polish v1.1.0 */
body.ivp-ticket-detail .ivp-ticket-stream .ticket-reply.staff.ivp-from-staff{border:1px solid #b8dec8!important;border-left:4px solid #23845a!important;background:#fff!important;box-shadow:0 10px 28px rgba(26,112,75,.09)!important}
body.ivp-ticket-detail .ticket-reply.staff.ivp-from-staff .user{background:linear-gradient(135deg,#f0fbf5 0%,#f7fcf9 100%)!important;color:#153f2c!important;border-bottom-color:#dcefe4!important}
body.ivp-ticket-detail .ticket-reply.staff.ivp-from-staff .user>i{border-radius:10px!important;background:linear-gradient(145deg,#2fa36f,#18774e)!important;color:#fff!important;box-shadow:0 6px 14px rgba(35,132,90,.22)!important}
body.ivp-ticket-detail .ticket-reply.staff.ivp-from-staff .user .label{background:#dff4e8!important;color:#176a46!important}
body.ivp-ticket-detail .ticket-reply.staff.ivp-from-staff .message,body.ivp-ticket-detail .ticket-reply.staff.ivp-from-staff .message p{background:#fff!important;color:#152f46!important;font-size:14px!important;font-weight:650!important;opacity:1!important}
body.ivp-ticket-detail .ticket-reply.staff.ivp-from-staff .message{padding:20px 22px!important;min-height:64px!important}
body.ivp-ticket-detail .ticket-reply.ivp-from-client{border-color:#cddff4!important;border-right:4px solid #176de0!important;box-shadow:0 9px 24px rgba(23,109,224,.07)!important}
body.ivp-ticket-detail .ticket-reply.ivp-from-client .user{background:linear-gradient(135deg,#f3f8ff 0%,#fafcff 100%)!important;color:#173b67!important;border-bottom-color:#e2ebf7!important}
body.ivp-ticket-detail .ticket-reply.ivp-from-client .user>i{border-radius:50%!important;background:linear-gradient(145deg,#3285ed,#176de0)!important;color:#fff!important;box-shadow:0 6px 14px rgba(23,109,224,.20)!important}
body.ivp-ticket-detail .ticket-reply.ivp-from-client .message,body.ivp-ticket-detail .ticket-reply.ivp-from-client .message p{background:#fff!important;color:#253b56!important;opacity:1!important}
body.ivp-ticket-detail .ticket-reply .user .date{position:static!important;display:inline-flex!important;align-items:center!important;margin:0 auto 0 0!important;padding:0!important;color:#73859b!important;font-size:9px!important;font-weight:700!important;line-height:1.4!important;direction:ltr!important;unicode-bidi:isolate!important;white-space:nowrap!important;text-align:left!important}
body.ivp-ticket-detail .ticket-reply .user .type{color:#788aa0!important;font-size:9px!important;font-weight:600!important}
body.ivp-ticket-detail .ticket-reply .rating-done{margin:18px 0 0!important;padding:16px 0 0!important;border-top:1px solid #e4eee8!important;text-align:right!important}
body.ivp-ticket-detail .ticket-reply .rating-done .rated{margin-top:8px!important;color:#648072!important;font-size:10px!important;font-weight:600!important}
body.ivp-ticket-detail .ticket-reply .rating-done .star{color:#efb928!important}
@media(max-width:640px){body.ivp-ticket-detail .ticket-reply .user{flex-wrap:wrap!important}body.ivp-ticket-detail .ticket-reply .user .date{flex-basis:100%!important;margin:2px 41px 0 0!important}body.ivp-ticket-detail .ticket-reply.staff.ivp-from-staff .message{padding:17px!important}}

body.ivp-ticket-detail .ticket-reply.staff.ivp-from-staff .user .name{color:#153f2c!important;font-weight:900!important}
body.ivp-ticket-detail .ticket-reply.staff.ivp-from-staff .user .type{color:#4f7462!important;font-weight:700!important}
body.ivp-ticket-detail .ticket-reply.staff.ivp-from-staff .user .date{color:#587464!important}
body.ivp-ticket-detail .ticket-reply.ivp-from-client .user .name{color:#173b67!important;font-weight:900!important}

body.ivp-ticket-detail .ticket-reply.staff.ivp-from-staff .user .type{display:none!important}
body.ivp-ticket-detail .ticket-reply .user .date{font-size:10px!important;color:#60748b!important}
body.ivp-ticket-detail .ticket-reply.staff.ivp-from-staff .user .date{color:#4f705f!important}


/* Optical centering for support and customer avatars v1.1.3 */
body.ivp-ticket-detail .ticket-reply .user>i{position:relative!important;display:block!important;flex:0 0 32px!important;width:32px!important;height:32px!important;min-width:32px!important;min-height:32px!important;margin:0!important;padding:0!important;line-height:32px!important;text-align:center!important;overflow:hidden!important}
body.ivp-ticket-detail .ticket-reply .user>i:before{position:absolute!important;inset:0!important;display:flex!important;align-items:center!important;justify-content:center!important;width:32px!important;height:32px!important;margin:0!important;padding:0!important;line-height:1!important;text-align:center!important;font-size:13px!important;transform:translate(0,-.25px)!important}
body.ivp-ticket-detail .ticket-reply.staff.ivp-from-staff .user>i:before{transform:translate(0,0)!important;font-size:13px!important}